COLLECTION OF DATA
Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, telephone number or e-mail addresses) is collected on our website via the inquiry form, this is done on a voluntary basis.
Data protection regulation for the website www.laviennasuites.at
- Privacy at a glance
As the operator of the website www.laviennasuites.at, we take the protection of your personal data very seriously and treat it confidentially and in accordance with the statutory data protection regulations and exclusively on the basis of the statutory provisions (DSG, DSGVO, TKG 2003). In the following we will inform you about what data we collect on our website, what we use it for and how you can exercise your rights.
- Responsible body
The responsible body within the meaning of the General Data Protection Regulation (GDPR) is:
Hakan Tonguc
Landgutgasse 33/1-5
1100 Vienna
Austria
Email: office@laviennasuite.at
- Processing of personal data
3.1. Visiting the website
When you visit our website, information in server log files, contact data and booking data that your browser or you personally transmit to us can be automatically collected and stored. This concerns the following data:
- Browser type and browser version
- User’s operating system
- Your provider’s name
- Referrer URL (the previously visited page including any search terms)
- Host name of the accessing computer (IP address)
- Time of server request
- Check-in/check-out date and time
- Name, address, zip code, city, country, nationality, phone & email address.
Personal data provided by you is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. A transfer of data to third parties does not take place. After aborting the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (10 years).
Data processing takes place on the basis of the legal provisions of ยง 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.
This data is only used for statistical evaluations and to improve our website. This data is not merged with other data sources.
3.2. Contact
If you contact us via the contact form or e-mail, the data you provide (name, telephone number, e-mail address) will be stored by us in order to be able to process your request. We delete the data arising in this context as soon as the storage is no longer necessary or restrict the processing if there are statutory storage obligations. We only store and use other personal data if you agree to this or if this is legally permissible without special consent.
3.3. Bookings
If you make a booking with us, we collect and store personal data (name, e-mail address, telephone number, address if applicable) and booking data (arrival and departure date, number of people, room category, etc.). This data is used to process the booking and for internal statistics. We delete the data arising in this context as soon as the storage is no longer necessary or restrict the processing if there are statutory storage obligations.
3.4. Newsletter
If you would like to subscribe to our newsletter, we need a valid e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter . Further data is not collected. This data will only be used to send the newsletter and will not be passed on to third parties. When you register for the newsletter, we save your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an e-mail address and registers to receive the newsletter without the knowledge of the authorized party.
3.5. Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit a website. It stores information that can be read by the website if you visit it again at a later date. Some cookies are necessary for the site to function properly. Other cookies are beneficial to visitors because they store any data they enter in a way that is just as secure as language settings, for example.
3.6 Social Plugins
Our website contains so-called social media plugins from social networks such as Facebook, Instagram, etc. (links). The functions assigned to the links, in particular the transmission of information and user data, are not already activated by visiting our website, but only by clicking on the links. After clicking on these links with the respective buttons (e.g. Facebook likes or Instagram camera symbol), the plugins of the corresponding networks are activated and your browser establishes a direct connection to their servers.
If you click on the links while visiting our website, your user data may be transmitted to the relevant network and processed by the network. If you click on the links while visiting our website and are logged into the network at the same time via your personal user account (account), the information that you have visited our website can be forwarded to the network and stored there in connection with your account. In order to prevent an assignment to your account with the corresponding network, you must log out of your account before clicking on the link.
The purpose and scope of the data collection by the social networks and the further processing and use of your data there as well as your rights in this regard and setting options for protecting your privacy can be found in the data protection information of the relevant network. The respective social network is solely responsible for the data processing that starts when the link is clicked.
3.7. Google Maps
Our website uses Google Maps for map display. Personal data such as IP address, browser information and, if enabled in your device, location data are transmitted to Google and processed there for the purpose of display and usage analysis. For more information about data processing by Google, please refer to Google’s privacy policy: https://www.google.com/policies/privacy.
3.8. Storage duration
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
3.9. Webfonts
External fonts, Google Fonts, are used on this website. Google Fonts is a service provided by Google Inc. (“Google”). The download comes from a Google server, which may be located in the United States. The IP address of your end device may be stored by Google. For more information, see Google’s privacy policy, which you can access here:
https://developers.google.com/fonts/faq
https://www.google.com/policies/privacy/
3.10. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. We process your data on the basis of our overriding legitimate interest in creating easy-to-use website access statistics in a cost-efficient manner (Article 6 (1) (f) GDPR).
The information generated by the cookie about your use of this website (including your IP address and the URLs of the websites accessed) is transmitted to and stored by Google on servers in the USA. We do not store any of your data that is collected in connection with Google Analytics.
This website uses the IP anonymization option offered by Google Analytics. Your IP address will therefore be shortened/anonymized by Google as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data by Google.
You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information about Google’s terms of use and Google’s data protection declaration at http://www.google.com/analytics/terms/de.html or at https://www.google.at/intl/at/policies.
3.11. WhatsApp plugin
We use a so-called WhatsApp sharing button on our website. In contrast to other social plugins, this is an HTML link programmed by us that creates a native deep link in your WhatsApp application. Data is therefore only transferred to WhatsApp when a user activates the link AND forwards information within their WhatsApp application to a friend (in this context, we do not transmit data directly to third parties (in particular the provider of WhatsApp)) .
3.12. Your rights
In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
